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Privacy Policy | Loan Counsel

Effective Date: 01/08/2025

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Loan Counsel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.

 

1. Why We Collect Your Information

We collect your personal information to:

  • Provide our services effectively.

  • Process payments securely.

  • Respond to your inquiries and offer customer support.

  • Comply with legal and regulatory requirements.

 

2. Information We Collect

  • Personal Information: Name, contact details (email, phone number), billing details.

  • Financial Information: Bank details or payment information when required.

  • Usage Data: IP address, browser details, device type, and usage patterns.

  • Cookies: To improve user experience and analyze website performance.

  • We may also collect identity verification documents (such as Aadhaar, PAN, or other government-issued IDs) when required for payment processing or regulatory compliance.

 

3. How We Store, Use, Share, and Disclose Information

  • Storage: All data is stored securely on encrypted servers.

  • Use: We use data only for the purpose of providing and improving our services.

  • Sharing: We share data only with:

    • Trusted Payment Gateways for processing transactions.

    • Legal authorities, if required by law.

  • Disclosure: We never sell or rent your personal information to third parties.

  • We may share data with trusted third-party service providers (such as hosting services, analytics providers, or verification agencies) strictly for business purposes, and they are bound by confidentiality agreements.

 

4. Communication with Visitors

We may contact you via:

  • Email, SMS, or Phone Calls to provide service updates, respond to queries, or send payment confirmations.

  • Transactional messages only; no spam or marketing without consent.

  • You can opt out of non-essential communication anytime by emailing us at support@loancounsel.in.

 

5. Minors' Data

Our services are not targeted at minors under the age of 18.
We do not knowingly collect information from minors. If you believe a minor has provided us with personal data, please contact us for immediate deletion.

 

6. Data Security

We use encryption, firewalls, and access controls to safeguard personal data from unauthorized access or disclosure.

 

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for non-essential data usage.
    To exercise these rights, email us at support@loancounsel.in.

 

8. Cookies

  • We use cookies for analytics and improved functionality. You can disable cookies in your browser settings, but this may limit website functionality.

  • ​We use cookies to enhance your browsing experience, enable certain website functionalities, and analyze traffic. These cookies do not collect personal information unless you voluntarily provide it. You can choose to accept or decline cookies via your browser settings.

 

9. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices.

 

10. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted here with a revised effective date.

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