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Terms & Conditions | Loan Counsel

Effective Date: 01/08/2025

1. Introduction

Welcome to LoanCounsel.in (“we,” “our,” or “us”). By accessing our website and using our services, you agree to comply with the terms and conditions set forth below. If you do not agree, please do not use our services.

 

2. Nature of Services

  • Loan Counsel provides financial consulting and advisory services, including but not limited to debt negotiation guidance, legal notice handling assistance, and EMI advisory.

  • We do NOT represent banks, NBFCs, or act as a legal authority.

  • We do not guarantee specific results as outcomes depend on multiple factors beyond our control.

 

3. Eligibility

  • You must be 18 years or older and capable of entering into a binding contract to use our services.

 

4. User Responsibilities

  • You agree to provide accurate and truthful information during consultations and transactions.

  • You are solely responsible for any legal or financial consequences resulting from false information.

  • You agree not to misuse our services, including but not limited to engaging in illegal activities, submitting fraudulent information, or attempting to disrupt our operations.

 

5. Payments

  • All payments for services are to be made in advance through approved payment methods.

  • Payments are considered confirmation to start the process.

  • Refunds and cancellations are governed by our Refund & Cancellation Policy.

  • We accept payments via UPI, debit/credit cards, net banking, and other approved methods displayed on our payment page. All transactions are processed securely through our payment gateway partners.

 

6. Limitation of Liability

  • Loan Counsel shall not be liable for any indirect, incidental, or consequential damages.

  • Our responsibility is limited to providing advisory services as described.

  • In no event shall our total liability exceed the amount paid by you for the service in question.

 

7. Intellectual Property

  • All content, text, and material on this website are owned by Loan Counsel and cannot be copied or reused without permission.

 

8. Communication

  • By using our services, you consent to receive communications via email, SMS, or phone calls related to service updates and transactions.

  • You may opt-out of marketing communication by emailing support@loancounsel.in.

 

9. Privacy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle personal information.

 

10. Governing Law

  • These Terms shall be governed by the laws of India. Any disputes shall be resolved in the courts of [Bengaluru, India].

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10. Dispute Resolution

  • In case of any dispute, you agree to first contact us in writing at support@loancounsel.in to attempt resolution. If unresolved, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Bengaluru, India, and the language shall be English.

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